Shipping policy

Thank you for shopping with Lirago Yard. Orders are currently shipped from our U.S. fulfillment warehouse.

Shipping Area

We currently ship to residential and commercial addresses within the contiguous United States.

At this time, we do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, or international destinations.

Free Standard Shipping

We currently offer free standard shipping to eligible residential and commercial addresses within the contiguous United States. No minimum purchase is required.

This offer excludes Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, and international destinations.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Orders placed on weekends or U.S. public holidays will be processed on the next business day. Processing may take longer during holidays, promotional periods, or periods of unusually high order volume.

Estimated Delivery Time

After your order has shipped, standard delivery typically takes 3–8 business days.

Delivery times are estimates and are not guaranteed. Weather conditions, carrier delays, peak seasons, incorrect address information, and other circumstances outside our control may affect delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for the carrier’s tracking system to update after receiving your tracking number.

Multiple Packages

Some products may be shipped in more than one package due to their size, weight, or component structure. Packages from the same order may arrive on different days.

If you receive only part of your order, please check your shipping confirmation email for additional tracking numbers before contacting us.

Address Changes and Order Cancellations

Please review your shipping address carefully before placing your order.

If you need to change the shipping address or cancel an order, please contact us as soon as possible at support@liragoyard.com.

We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

Lirago Yard is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Missing, or Delayed Packages

If the tracking information shows that your package has been delivered but you cannot locate it, please:

  1. Check around the delivery location and ask other household members.

  2. Confirm that the shipping address on your order is correct.

  3. Allow up to 24 hours, as carriers may occasionally mark a package as delivered shortly before it arrives.

  4. Contact the carrier using your tracking number.

If the package is still missing, contact us at support@liragoyard.com. We will assist you in opening an investigation with the carrier.

Damaged Packages

If the product or package was damaged during shipping, please contact us at support@liragoyard.com within 5 calendar days of delivery so we can review the issue and provide the fastest possible resolution. Please provide:

  • Your order number
  • Photos of the outer packaging
  • A photo of the shipping label
  • Photos or video showing the damaged product
  • A brief description of the issue

Please keep the original packaging and damaged item until our support team has completed its review. If you discover a product-related issue after the initial 5-day inspection period, please contact us. We will review the situation on a case-by-case basis, subject to any applicable warranty rights and applicable law.

Refused or Undeliverable Packages

Packages returned because of an incorrect or incomplete address, repeated failed delivery attempts, refusal of delivery, or failure to collect the package may be subject to applicable return shipping, redelivery, or reshipping charges.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: support@liragoyard.com

We normally respond within 1–2 business days.